Founder and CEO, Autotask Corporation. Bob is a seasoned software entrepreneur who has been inventing affordable, market-specific applications designed to automate and streamline business operations for nearly two decades. Bob invented productivity software for architects and engineers to speed the conversion of blueprints into digital formats. He also invented software that allows the newspaper industry to deliver classified advertising on the Internet. Five years ago Bob launched Autotask Corporation, a company dedicated to providing the most affordable and powerful software for improving profitability and service delivery for companies that provide outsourced IT Solutions. The Autotask software has won numerous prestigious software awards and is now used by nearly 9,000 service professionals, and growing.

Translating the value of technology. Sounds like what VARs have to do day-in and day-out to grow their businesses don't you think? Over his career, Bill has conducted over 1,000 interviews with raving fans of technology (and some not so raving fans!).

"How to win new business, provide better customer service, and improve profits with an IT Services Management platform."

Is your organization running like a well-oiled machine? Do you know the status of every project, every ticket, every open task or to-do? Do you know which techs have free time, what's billable today, which client is most profitable, what prospects are about to close?

If you want to learn how thousands of solution providers are getting more work done and increasing profits without adding staff, then this session is a must-attend event for you.

During this workshop, Autotask CEO Bob Godgart will share the lessons learned from helping to automate the business processes of hundreds of small to medium size VARS, Systems Integrators, MSPs, IT consultants and other IT solution providers. This session will take a walk through the entire customer lifecycle and show you how to weed out inefficiencies and use best practices to operate more profitably.

You'll Learn:

• Efficiently track and manage your new business pipeline.
  
  
• Set up profitable contracts.
  
  
• Be sure that all projects run on time and budget.
  
  
• Prevent service tickets from falling through the cracks.
  
  
• Efficiently triage and assign the work.
  
  
• Generate more accurate invoices faster.
  
  
• Monitor the key business metrics to continually improve your bottom line.